Self-Harm Safety Policy

Last updated: November 26, 2025

1. Purpose of This Policy

We are committed to maintaining a safe environment for all users. This page explains how our system identifies and responds to messages that reference self-harm, suicide, or related crises. We publish this policy to provide transparency about our safety practices and the steps we take when such content is detected.

2. Detection of Self-Harm Expressions

Our system may flag messages containing:

• Statements of intent or plans to self-harm or attempt suicide
• Expressions of suicidal ideation or intent
• Requests for instructions, encouragement, or assistance to self-harm
• Graphic descriptions of self-harm behaviors

Flagging is not punitive. Automated tools and/or trained reviewers may identify content meeting the above patterns to help ensure user safety.

3. Response & Intervention Procedure

When self-harm-related content is detected, our system may:

• Temporarily restrict or withhold the flagged message
• Show an immediate safety notification to the user explaining why the message was flagged
• Provide crisis-support resources and guidance to contact local emergency services if in danger
• Escalate for human review when required by internal safety policies

Our system does not provide professional medical or mental-health advice. These automated responses are only intended to connect people to appropriate support resources.

4. Crisis-Support Resources

• 988 — Suicide & Crisis Lifeline (United States) — available 24/7 by phone, chat, or text

If you are outside the United States, contact your local emergency services or local crisis support organization.

5. Limitations & Disclaimers

• This platform is not a substitute for professional medical, psychiatric, or emergency care
• Responses are produced by automated systems and/or moderation review and are not a substitute for licensed clinical care
• If you or someone else is in immediate danger, call your local emergency services immediately